Question 1

How do I get started?

Accepted Answer

Create an account, then open Server GTM Containers or Deploy from your dashboard. The free server-side GTM plan needs no credit card, and a first container takes a few minutes to deploy.

Question 2

Is there a free plan?

Accepted Answer

Yes. Free server-side GTM containers include 15,000 requests a month and one custom domain each, with no card required. You can run up to 5 free containers, more with a paid plan. Each free container has its own 30-day date and is renewed for free in the app, in its last 7 days. Cloud Workspace plans for apps start at $3.95 a month.

Question 3

What can I deploy on FlyNode?

Accepted Answer

Server GTM containers, 349 one-click apps such as n8n, WordPress and Ghost, your own code from a GitHub repository, and your own Docker Compose files.

Question 4

I forgot my password. What do I do?

Accepted Answer

Choose Forgot password on the login page and enter your email. If an account exists we send a reset link that is valid for one hour.

Question 5

Where do I find my GTM container config?

Accepted Answer

Usually you don't need to find it: choose Connect Google in the deploy wizard, pick your server container, and FlyNode gets the config itself. To paste it by hand, open your server container in Google Tag Manager, go to Admin, then Container Settings, and copy the long provisioning string (not the short GTM-XXXXXXX ID).

Question 6

Can I use my own custom domain for tracking?

Accepted Answer

Yes. Your container's Domains tab shows the CNAME address for your subdomain. Add that record at your DNS provider, then add the domain in the same tab. We verify the record before attaching it, and SSL is issued automatically.

Question 7

What happens when I reach my monthly request limit?

Accepted Answer

Each container has its own allowance: free 15,000 requests a month, Pro 500,000, Business 2,000,000 and Enterprise 5,000,000. You get a warning and an email at 80%. A free container counts its 15,000 over its own 30 days; one that reaches the limit stops until its next 30 days begin, or until you upgrade it to a paid plan. Paid containers get warnings.

Question 8

Which power-ups are available?

Accepted Answer

Custom Loader, which serves the GTM script from a path you choose, is included on every plan. Cookie Keeper, which restores selected marketing cookies for up to 400 days, is included on paid plans.

Question 9

How long are Event Logs kept?

Accepted Answer

It depends on your plan: not included on Free, 3 days on Pro, 7 days on Business and 15 days on Enterprise.

Question 10

My container is not receiving data. What should I check?

Accepted Answer

Confirm it is Running (not Awaiting config or Suspended), that you pasted the long config string, that your website's server_container_url matches a URL on the Overview tab, and that you published your web container.

Question 11

How do resource limits work?

Accepted Answer

Each Cloud plan gives you one pool of RAM, CPU and storage shared by all your apps, so you can run as many apps as fit inside it. Your Usage page shows what is being consumed in real time.

Question 12

Can I use my own custom domain for an app?

Accepted Answer

Yes, for curated templates and GitHub apps. Point a CNAME (subdomain) or A record (root domain) at your app, add the domain in the app's Custom Domain tab, then redeploy. SSL is automatic.

Question 13

Can I deploy my own code?

Accepted Answer

Yes. Choose Custom app, enter your GitHub repository and branch, and we build it for you. You can also bring your own Docker Compose file.

Question 14

Where is my data hosted?

Accepted Answer

FlyNode runs in 3 global regions: North America, Europe and Dhaka (BDIX).

Question 15

Can I open a terminal or see logs?

Accepted Answer

Yes. Each Cloud app has a Terminal tab that runs commands inside its container and a Logs tab that shows recent output. The terminal needs the Developer role or higher.

Question 16

How can I pay?

Accepted Answer

Customers worldwide pay through Stripe, which activates your plan immediately and renews automatically. Customers in Bangladesh pay with bKash Payment: use Make Payment to send the dollar price multiplied by 125 (the exchange rate) in taka to 01705908487, then enter your transaction ID and our team approves the order. Plans paid with bKash Payment do not renew automatically.

Question 17

How do I cancel?

Accepted Answer

Open Billing and choose Cancel subscription. For Stripe subscriptions your plan keeps working until the end of the period you paid for, and you can resume before then. bKash Payment and free plans stop their apps immediately.

Question 18

Can I switch plans later?

Accepted Answer

Yes, from the Billing page. If you are on a Stripe subscription and want to know exactly how the change will be billed, email support@flynode.io before switching and we will confirm.

Question 19

Where do I find my invoices?

Accepted Answer

Under Billing, then Invoices. Stripe payments have a downloadable PDF. bKash Payment orders appear as paid without a PDF, and an unpaid invoice opens as a page that shows the amount in taka.

Question 20

Can my team use the same account?

Accepted Answer

Yes. The account owner can invite teammates as Viewer, Developer or Admin from Settings, then Team members. Only the owner sees Billing.

Question 21

How does the affiliate program work?

Accepted Answer

Approved Partners get a referral link and earn 30% commission: on Server GTM Hosting for as long as the customer pays, on Cloud Workspace for the first 12 months. Apply on the Partner page. Payouts start at $50 by PayPal, crypto or Wise.

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